Hub Helpers

Watch the videos below to discover the many key features available in the Family Hub and access Northeastern resources.

Transcripts and Grades

Are you looking for your student’s transcripts and grades in the Family Hub? Watch the video to find out where they live and why you may not have access to them.

  • Navigate to “Class Schedule” found in the Family Hub
  • Families with full access can see the transcripts and grades link
  • Families who have only general access will need to click on the link to request full access from their student

Bills, Payments, and Financing Options  

The Family Hub can help students’ family members find student account information, make payments, view financing options, and more. Watch the video to find out how to access these resources.

  • View student’s account information, make payments, and view Husky Card balances and details
  • Navigate to the “Student Accounts” tab found in the Family Hub
  • The “View bill” link will redirect to the student finance application to see student’s bill
  • The “Make a payment” button shows all the payment options available
  • Select Pay with eCheck to make a housing deposit.
  • Click the “View your financing options” link to be redirected to the Student Financial Services page